Of course that was the message the first time and every time after. The This version of xxxxx is incompatible with the version of System Mechanic currently installed. However, 3 of the six "Recommendations" on the dashboard are Phoenix 360 apps that have the Install button waiting, but if I try to install, I get a message after some time that the wizard was interrupted before xxxxxxx could be completely installed. Most recently my System Mechanic started showing the added year, and it now shows as System Mechanic Pro. Uninstall Phoenix 360, then uninstall reinstall SM, then reinstall Phoenix 360. In the meantime, I've tried various things. Like everyone else here, all I ever got back was the auto reply. When Phoenix 360 failed to start and the added year didn't show up in SM, I contacted tech support. Then that problem stopped, and I responded to a special offer for Phoenix 360 plus an additional year on SM. Fairly recently, I began getting update notices daily, and sometimes several times a day, and then updating only to find the exact same version. Original comments: I'm starting to feel like we need a #IOLOMeToo movement! Like others here, I've used SM for years. Now, I'm going to let them know to not renew service, as I don't see how IOLO can survive. I had already notified my former IT clients to avoid Phoenix 360 offers. My request for a refund from was ignored, however I received an email that it had been marked as resolved, and then I got a request to rate the support I received. I've finally had to do the Windows 10 Reset, wiping out all my programs and most settings.
Program after program crashing or not starting: QuickBooks Enterprise, Photoshop CS6, and others. Update : My efforts to clean off SM and Phoenix 360 have finally done in my system.
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